What’s the biggest difference between Automated Payment Systems and other payment processing options out there?
The biggest difference is this: Automated Payment Systems is a hands-on, managed support payment processing service. Nearly everyone else is a ‘pass-through’ processor or service. Let’s discuss the main differences between these types of services, and why this should be important to you.
The disadvantages of a ‘pass-through’ service:
This type of service is simply what the words describe: your billing information is ‘passed-through’ the processing environment. You’ve heard the saying: “Garbage In, Garbage Out”. Well, that’s basically what can happen here. You provide the processor with billing data, they ‘pass-it-through’, and you hope everything works. If it doesn’t, you find and fix the errors and try again. Financial institution numbers change regularly, expiration dates on credit cards must be updated, ACH routing and bank account numbers must be exact, and file formats are complicated. Sending accurate data to the bank for processing is not an easy task. If you submit billing information that contains ‘any’ errors, the transactions or batch will reject or get returned, and you will be charged the return fees. There will also be times when the transactions you are intending to process are problematic. These could be things like duplicate customer charges, transaction schedule problems, return / reversal errors, or just oversights on your part. There’s no one at the ‘pass-through’ processor watching out for you to help fix these errors. You risk customer frustration and loss, waste valuable time and money, go through all the processing steps, and still ‘no money’.
The advantages of Automated Payment Systems:
At APS we work for you. We always analyze, verify, and correct your transaction information to make sure it is accurate, current, and complete. Our managed support virtually eliminates unintended consequences. For example, we are consistently doing data corrections, fixing or updating routing numbers and bank account numbers, verifying credit card numbers and updating expiration dates. We also help prevent duplicate billing errors, incorrect amounts, transaction schedule errors, return / reversal balancing errors, and much more. If a transaction gets returned or is charged back, APS will step in and handle the dispute process for you. We know first-hand how the chargeback process works and will do more than most businesses are even aware of to successfully defend against a chargeback. Our goal is to successfully collect more funds than anyone else, at a rate lower than anyone else. This simply means more money collected for your business, and happier, more satisfied customers.
APS recognizes the necessity to provide hands-on, managed support and service. Your business can’t operate without income. We are confident APS can help your business collect your customer’s payments better than you can do it yourself, and better than any other payment processing service. APS has consistently grown since 1987 and has clients from nearly every industry who are benefiting from automated payments. Our customer service is high above any standard. APS is committed to making sure all your automated billing needs are handled in the most accurate, secure, and efficient way. You can always call and talk to a real person. We are determined to prove to you that APS is ‘The Company You Keep’.
Call APS at 1-800-274-0772 and let us show you why managed support makes ALL the difference.